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"Improving the Patient Experience Through Research-Driven Design"

Learn more about the current challenges and issues that eClinical technology providers are facing.

Achieving better, more accessible eClinical technologies requires exploring the needs, motivations, and preferences of users to understand how participants interact with these technologies, as well as how developers can design solutions to compete with the best, most cutting-edge applications and online interfaces on the market today.

This article explores the current challenges and issues that eClinical technology providers are facing. Among these challenges are the increasing complexity of study design, therapeutic area-specific emerging technologies, and varying regulations across the globe. There is also the longstanding drive to achieve “equivalence” – to map electronic Clinical Outcome Assessments as closely as possible to their paper counterparts – which has served to restrict and impede the design of these platforms. The result has been a digital landscape of flat, sterile interfaces that lack the familiarity and ease of use that could enhance their usability and engagement.

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